Política de Privacidad

We maintain full transparency about how we process and collect your personal information:

Queremos que usted esté en condiciones de tomar decisiones informadas respecto al uso y tratamiento de sus Datos Personales. Por esta razón creamos nuestro sitio web. Para lograrlo, empleamos diferentes métodos y procedimientos con el fin de brindarle información relevante sobre el uso de los Datos Personales.
Si consideramos que usted requiere detalles específicos, le proporcionaremos la información en el momento y la fecha apropiados.
Con gusto responderemos cualquier pregunta que pueda tener y le brindaremos las aclaraciones que necesite respecto a cualquier limitación impuesta por la ley. Puede contactarnos por correo electrónico a la siguiente dirección: info@puertoahorrivo.com

Personal Data will be used solely for the purposes specified in the Policy.

We may process Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the "Services"), as well as improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with regulatory or legal obligations, and carrying out administrative and business activities that facilitate the delivery and use of the Services.
We also process Personal Data to better understand your preferences and needs.

Using meaningful tools to protect your rights regarding Personal Data:

We maintain sufficient resources to support the exercise of your rights. Contact us at any time to request access to your Personal Data. We will modify or delete it, stop using it for specific or general purposes, or transfer it to you or a third party, as requested. We will respond to your requests accordingly.

Protege tus Datos Personales

While we cannot guarantee absolute security of your Personal Data, we can guarantee that we will continue employing a range of methods and techniques to keep your Personal Data protected.
Our Privacy and Security Policy is provided in full below.

1. ¿El alcance?

This Policy describes the type of Personal Data the Company collects about individuals and how it processes that data, shares it with third parties, and safeguards these processes, among other aspects.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is one who can be identified directly, or through a combination of additional information we hold or can access.
The Policy defines "processing" as any operation that requires the use or collection of Personal Data. This includes the management, structuring, and storage of Personal Data.
Our services are intended for the general public and are not designed for use by individuals under 18 years of age. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly allow such individuals to use our services. If we become aware that we hold information from a minor, we will delete it as soon as possible.

2. ¿Qué Datos Personales Tenemos Sobre Ti?

We collect Personal Data when you access our Service and channels, or visit our website. In certain cases, we request your Personal Data directly. In others, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. There is no obligation to disclose personal information to the company, nor any consequence for withholding it.

You are not obligated to provide us with any personal data. In certain circumstances, however, withholding personal data could prevent us from delivering our Services or prevent you from accessing the website.

4. What Personal Data do we collect? When you visit our website, we collect the following personal information about you:

This includes information about your online activity log, traffic data (including IP address, access date, access time, and access date), the language you used, software failure logs, browser type, and information about the device you used. The information we collect is not private information and cannot be used to identify you.
Personal Data we receive from you: any personal data you provide by your own choice when connecting with a third-party online trading platform through Us.
Personal information you specifically provide to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.

5. Legal Basis and Purpose of Personal Data Processing

6. Transferencia de Datos Personales a Terceros

The Company may also share Personal Data with third-party companies that provide us services, such as hosting and storage providers, IP address information, and user experience analytics.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these cases, we will provide the Personal Data you submit to us to those third-party trading platforms. Use of your Personal Data will be subject to the privacy policies of these third parties. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This provides the Company with the resources needed to improve and refine the products and services it offers its customers.
Where necessary to safeguard the rights of third parties or protect assets, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with prospective investors or buyers, or with lenders to the Company or any other company within the group, in the event of such a transaction (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of a merger, restructuring, consolidation, or bankruptcy involving the Company or any other company within the group.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising providers or analytics companies, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, track your preferences, and personalize the products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies, which are downloaded temporarily to your device and remain until you close your browser. Others are persistent cookies, which stay on your device for a period of time after you close your browser. These help the website recognize you as a returning user and allow you to access the website more easily in future visits.

Tipos de cookies:

We may use them based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data

The Company retains Personal Data for as long as necessary to fulfill the purpose of processing described in this Policy, or for longer periods where required by applicable laws, regulations, policies, or orders.
We share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We periodically review the Personal Data we retain to confirm it is still necessary.

9. Transferencias de información personal a un país tercero o a una organización internacional

10. Security of Personal Data

We have implemented appropriate organizational and technical measures to protect Personal Data. This includes safeguards against accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that the security of your Personal Data will remain error-free. Nor can we be held responsible for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by third parties, or any other cause beyond our control.
Where legal or other obligations beyond our control require it, we may need to provide Personal Data relating to you to third parties, such as public authorities. We cannot control the security such third parties apply to your Personal Data in these situations.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data you transmit to us over the internet.

11. Hyperlinks to Third-Party Websites

The website provides links to third-party sites and applications. These applications and websites are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these websites or applications. This Policy does not apply to actions carried out through such sites or applications.
When visiting any third-party website or application, we recommend reading their privacy policies before deciding to access or use their applications. We also suggest careful consideration before providing them with any Personal Data.

12. Changes to This Policy

Before accessing any third-party website or application, we recommend reviewing its privacy policy. We also suggest carefully evaluating any request before providing your Personal Data.

13. Your Rights Regarding Your Personal Information

You have the right to request that We verify the accuracy of the Personal Data collected about you, correct any errors, and delete any Personal Data that is not necessary for Us to retain. You may also restrict the scope of certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. You may request to exercise these rights by writing to the email address indicated below.
Right of access
The Company can verify the accuracy of the Personal Data being processed about you. Where applicable, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be made available electronically upon request.
The right of access to Personal Data must not conflict with the rights and freedoms of third parties. If a request would adversely affect the rights and freedoms of another person, the Company may refuse to fulfill the request or limit its ability to do so.
Right to rectification
The Company has the right to correct inaccurate Personal Data. You have the right to require that any incomplete Personal Data relating to you be completed, taking into account the purpose of processing.
Right to erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of Personal Data about you based on legitimate interests pursued by Us or by a third party; (e) the Personal Data is processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict the processing of your Personal Data.
Where you request restriction of your Personal Data, it may only be retained with your consent, or to establish, exercise, or defend legal claims, or to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company.
You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your rights under the right to erasure remain unaffected by the exercise of your right to data portability. The right to data portability does not affect the rights or freedoms of third parties.
Right to object
You may object at any time to any use of Personal Data relating to you that is based on legitimate interests pursued by the Company or by a third party. This includes profiling based solely on such legitimate interests. Where We establish compelling legitimate grounds for processing the Personal Data, We may continue to do so unless you demonstrate that your rights, freedoms, or interests override those grounds, or unless the processing relates to the establishment, exercise, or defense of legal claims.
In relation to direct marketing, you have the right to object at any time to the processing of Personal Data relating to you.
Right to withdraw consent
You may withdraw your consent to Our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out based on your consent before its withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may lodge an appeal with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights in relation to Personal Data concerning you, as set out in this Section 13.
We will provide the information requested under your rights in Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature of the request and the number of requests received. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Provided it does not conflict with the provisions of Section 13, information requested under your rights in Section 13 will be provided free of charge. Where a request is unfounded or excessive, particularly if repetitive, We may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.
Where We have reasonable doubts about the identity of the person making the request, the Company may request additional information.